With a HealthTap Prime membership for $15 per month, members can select their primary care physician and access comprehensive care for a variety of conditions and needs.
HealthTap’s Query-to-Cure(tm) service provides 24/7 access to online doctor consultations on any device. Plus, its AI triage feature helps diagnose symptoms based on individual traits and location.
Accessibility
HealthTap was designed with one goal in mind: making it simpler for people to get the right care at the right time. That means providing individuals with peer-reviewed, personalized health information and connecting them to doctors who can meet their individual requirements.
The company provides virtual primary care, which means each patient receives a personal doctor who treats them as an individual rather than simply as their symptoms. This personalized approach makes it easier for members to develop trust with their providers.
HealthTap also offers a free online symptom checker that utilizes AI technology to provide members with potential causes and guidance on what steps to take next. This helps them decide if they need to book an online appointment with a doctor before doing so, according to the company.
HealthTap also collaborates with Talkspace to offer mental health counseling. This service is especially advantageous for those who may not have the financial means for traditional therapy but require ongoing assistance to live healthy, content lives.
Convenience
HealthTap stands out from other providers by emphasizing virtual primary care. The company has invested in creating a network of doctors who treat each virtual patient like an individual, not just their symptoms.
Once members complete a brief appointment request form, they are linked to an instant virtual consultation. Appointments are available 24/7 and at no cost.
Patients can submit anonymous questions to HealthTap experts at no cost, and typically receive a response within 24 hours.
HealthTap also provides doctors with another convenient feature, automatically submitting electronic insurance claims on their behalf, saving them both time and money. On average, this can save both doctors and patients an average of 55 percent in insurance claim submission costs.
Personalized Care
HealthTap’s personalized care features give members peace of mind that they are getting the right treatment and avoiding unnecessary trips to emergency rooms or urgent care centers. This is done through various tools, from AI that asks questions for a digital interview, to a triage system that assigns levels of urgency to each patient’s care.
HealthTap uses this data to connect members with the top physicians in their area. They also receive care guides and other resources for recovery to assist with recovery.
This is achieved through a secure digital file that keeps consumers’ personal health records private and secure. This is particularly essential, as many individuals worry about their privacy when it comes to medical records.
HealthTap utilizes a doctor-to-doctor rating system and transparent ratings of each physician’s expertise in certain topics to help members locate the most suitable doctor for their requirements. Furthermore, with its directory of over one million doctors nationwide, users can quickly locate top doctors within their community.
Value
HealthTap stands out by offering an array of value features, such as access to an expansive network of doctors. These practitioners can provide medical advice, prescriptions and referral suggestions.
HealthTap members can utilize its AI-powered symptom checker to quickly determine what might be wrong with them, saving both time and money. Its interactive triage service utilizes machine learning, natural language processing, and pattern recognition to give users a personalized dialog with a doctor.
HealthTap’s system is designed to securely store all sensitive member information, such as notes from virtual doctor consultations and prescribed treatment plans. This helps guard against identity theft.
HealthTap continues to expand as a platform for remote diagnosis and treatment, taking advantage of the Covid-19 pandemic to shift attention away from in-person care to remote healthcare services. They have created an accessible, secure, tech-forward healthcare system that offers improved access at an affordable price point for everyone.
